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TERMS

If you bought sale items specific terms apply:
- The returns policy for sale items is not different. Once you have notified us you will have 14 days to return the product to us.
- Although we usually don't charge any fee if we exchange your order, if you want to exchange a sale item we ask you to cover the following shipping cost for your exchange.

If you bought items as part of a promotional (BOGO) specific terms apply:
- Items purchased during a BOGO sale are viewed as pairs, one being the purchased item and the other being the free or discounted item. If items from a BOGO are returned at the same time, the full amount of the purchase can be refunded back to the original form of payment. The purchased or free items from a BOGO sale are eligible individually for exchange for a different size or color variant of the same style. If only one item from a BOGO sale is returned for a refund, the cost of the original purchase will be split equally between the items. If the item you paid full price for is returned from a BOGO free sale, the cost of the free item will be deducted from your refund.
- The returns policy for promotional items is not different. Once you have notified us you will have 14 days to return the product to us.
- Although we usually don't charge any fee if we exchange your order, if you want to exchange a sale item we ask you to cover the following shipping cost.

Cash Discount
If a cash discount is offered (for example 10 euro off for your first order) this discount will be split equally between the number of items you order. In case of returns this initial split will not be changed. For example: if you purchase 2 items each item will be rewarded with a 5 euro discount. If you return 1 item the discount on the item you keep will still be 5 euro.

Carbon Neutral Order
If you return or exchange items of your order fully or partly, or you decide you cancel your order, we cannot refund the costs for making your order carbon neutral. Once purchased or added to your order to offset CO2, it counts as contribution and will go directly to EcoCart. 

Terms Customer Survey 2024
- To receive your €25 Thank You voucher, you have to submit your email address during the survey.
- You will receive your voucher within five working days.
- The minimum order value is €100 and only valid for MR. Riegillio gear.
- It is not valid for sales or promotions items or combinations with such.
- The voucher is valid until June 14, 2024.

Terms Hustlaball promotion
The bundle discount for the Hustlabll promotion is valid only when all three products in the bundle are purchased together. If you return one of the items, the discount on the remaining products will be forfeited, requiring them to be purchased at full price. To exchange an item for a different size, simply follow the standard exchange process through our return center.

Trademark
MR. Riegillio is officialy registered with EUIPO. EUIPO is the European Union Intellectual Property Office responsible for managing the EU trade mark and the registered Community design. Mr Riegillio is registered under number 884057.

Other info
​MR. Riegillio B.V. is officially seated at Cruquiuszoom 51, 2142EW, Cruquius, The Netherlands. and is registered at the Chamber of Commerce in The Netherlands with license number 71650652.​ The VAT number as issued by the Dutch tax authority is NL858796740B01. For our impressum click here.