Here you'll find an overview of all our terms:

- Terms of service
- Privacy statement
- Refund policy
- Giftcard
- Cookie policy
- Guarantee policy
- Complaint form
Wholesale terms and conditions

If you bought sale items specific terms apply: 
- The returns policy for sale items is not different. Once you have notified us you will have 14 days to return the product to us.
- Although we usually don't charge any fee if we exchange your order, if you want to exchange a sale item we ask you to cover the following shipping cost for your exchange: in Europe that's 5,99 euro and outside Europe 14,99 euro.

If you bought items as part of a promotional (BOGO) specific terms apply:
- Items purchased during a BOGO sale are viewed as pairs, one being the purchased item and the other being the free or discounted item. If items from a BOGO are returned at the same time, the full amount of the purchase can be refunded back to the original form of payment. The purchased or free items from a BOGO sale are eligible individually for exchange for a different size or color variant of the same style. If only one item from a BOGO sale is returned for a refund, the cost of the original purchase will be split equally between the items. If the item you paid full price for is returned from a BOGO free sale, the cost of the free item will be deducted from your refund.  
- The returns policy for promotional items is not different. Once you have notified us you will have 14 days to return the product to us.
- Although we usually don't charge any fee if we exchange your order, if you want to exchange a sale item we ask you to cover the following shipping cost for your exchange: in Europe that's 5,99 euro and outside Europe 14,99 euro.  

If you participated in our survey:
- You will get a 25 euro discount code which gives you a 25 euro discount on your cart.
- Mininum order value is 100 euro.
- Shipping costs are excluded.
- This dicount code is not valid in conjunction with other promotions which requires a discount code as only 1 discount code per order is possible.
- The discount code is linked to your email address you used filling in our survey and can on be used once. Multiple entries are not qualified for multiple discount codes, only 1 code per person.
- The discount code is valid till September 30, 2020.
- After submitting your details in the survey we will send you your code by email within 5 working days.


Trademark
Mr Riegillio is officialy registered with EUIPO. EUIPO is the European Union Intellectual Property Office responsible for managing the EU trade mark and the registered Community design. Mr Riegillio is registered under number 884057.


Other info
​Mr Riegillio B.V. is officially seated at Bennebroekerdijk 249-D1, 2142LE, Cruquius, The Netherlands and is registered at the Chamber of Commerce in The Netherlands with license number 71650652.​ The VAT number as issued by the Dutch tax authority is NL858796740B01. Please note​ that this is not the address for any returns. For our impressum click here.