PAYMENT OPTIONS
In order to give you as many options as possible to pay for your order we work together with several payment providers, underneath you'll find all the options we offer. We don't charge any fees when you use one of these options.
If you select English Pounds, American Dollars or Canadian dollars the prices are automatically converted based on the foreign exchange rate. You will be charged based on the selected currency.
When will I be charged?
PayPal payments are usually credited within a few minutes.
What sort of payment confirmation will I receive?
You will receive a seperate payment confirmation from PayPal.
Can I pay by PayPal without creating a PayPal account?
Yes, in order to do so select PayPal as your preferred payment method during checkout. At the end of the ordering process, you will be directed to PayPal. If you prefer not to create an account, then simply select the option ‘Don’t have a PayPal account?’ and you can enter your card details and confirm the payment as a PayPal guest.
What happens if I make a return?
The amount will be credited to your PayPal account, unless you have paid as a guest. In that case, the amount will be credited to your bank account.
Which cards do you accept?
- Mastercard
- Maestro
- Visa
- American Express
When will my card be charged?
Credit card payments are usually credited within a few minutes.
3DS Authentication
Our checkout process uses 3DS authentication. These services enhance your existing card account against unauthorised use when you shop with us. If you require more detailed information or encounter a problem with the authentication process, please contact your card issuer directly. Unfortunately we have no control over the payment authentication process so we will be unable to assist with any authentication enquiries.
What is Google Pay?
Google Pay is the fast, easy, and secure way to pay on sites, in apps, and in stores using the cards saved to your Google Account. To use Google Pay to pay in stores, you'll need an Android phone. Don’t worry about your credit card rewards -- you get the same benefits using your card through Google Pay as you would scanning your card the old-fashioned way. More info can be found at here.
When will my card be charged?
Payments are usually credited within a few minutes.
Secure?
Google Pay protects your payment info with multiple layers of security, using one of the world’s most advanced security infrastructures to help keep your account safe.
What is Apple Pay?
When you’re making purchases on the web in Safari on your iPhone, iPad, or Mac, you can use Apple Pay without having to create an account or fill out lengthy forms. And with Touch ID on MacBook Air and MacBook Pro, paying takes just a touch and is quicker, easier, and more secure than ever before.More info can be found here.
Please keep in mind that Apple Pay is not available in all countries. You can check here if your country is enabled.
When will my card be charged?
Payments are usually credited within a few minutes.
Secure?
When you make a purchase, Apple Pay uses a device-specific number and unique transaction code. So your card number is never stored on your device or on Apple servers, and when you pay, your card numbers are never shared by Apple with merchants.
What is iDEAL
iDEAL is the most widely used payment method in the Netherlands. Participating banks are ABN AMRO, ASN Bank, bunq, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank and Van Lanschot Bankiers.
In which countries is iDEAL available?
Only in The Netherlands.
How does it work?
You can pay using your own online banking environment. The security of the transaction is guaranteed by the your bank. Upon checking out, please select the iDEAL payment method, followed by your bank. Your then forwarded to the online banking environment of your bank and asked to log in. The amount to be transferred and further payment details are already filled in, you only need to authorise the payment. When this is done, the bank immediately confirms the payment and you are returned to our webshop.
When will I be charged?
iDEAL banking payments are usually credited directly.
What is iDEAL in 3?
With iDEAL in3, you can pay in instalments: in three equal payments within 60 days, with no hidden fees or interest.
In which countries is iDEAL available?
Only in The Netherlands.
How does it work?
During checkout, you choose iDEAL in3 “Pay in 3 instalments, 0% interest” as your payment method. You are then redirected to an iDEAL in3–hosted payment page, where you complete the payment via iDEAL in3 by selecting your own bank. In short: a fast and easy checkout, with no need for you to create an iDEAL in3 account. You can also view your orders and check your available spending limit in the iDEAL in3 app.
When will I be charged?
Completed order:
You pay the first instalment when you place your order.
30 days after purchase: You pay the second instalment no later than 30 days after the first payment. You can do this in two ways: via the iDEAL in3 app or through the link in the reminder email you receive.
60 days after purchase: You pay the final instalment no later than 60 days after your first payment. Again, you can pay via the iDEAL in3 app or the link in the reminder email.
You can always choose to pay the full (remaining) amount earlier than 60 days.
What is Bancontact?
Bancontact is a Belgium payment scheme and is the Belgian market leader when it comes to electronic payments, with over 15 million Bancontact cardholders. More than 80% of Belgian webstores allow payments through Bancontact. Banks issuing Bancontact branded cards are ABK Bank, Argenta, AXA Bank, Bank J. Van Breda, Belfius, Beobank, BNP Paribas Fortis, bpost bank, CBC Banque, CPH Banque, Crelan, Deutsche Bank, Fintro, Hello Bank, ING België, KBC Bank, Keytrade Bank, Nagelmackers, Record Bank and VDK Spaarbank.
In which countries is Bancontact available?
Only in Belgium.
How does Bancontact work?
When you choose to pay through Bancontact, you are forwarded to your own trusted Bancontact environment. Here you can choose to pay by entering your card details, or by app. Then you choose which of your linked cards you like to pay through, you enter their pin and finally authorise the payment!
When will I be charged?
Bancontact banking payments are usually credited directly.
DUE TO A TECHNICAL ISSUE, KLARNA IS CURRENTLY UNAVAILABLE AS A PAYMENT OPTION.
Please note that Klarna independently determines whether and which payment options are available based on your personal data. We have no influence over these options.
Pay Later
With Pay Later, the entire amount is paid at a later date. The term is 30 days and starts from the moment the order is shipped.
Available in: Netherlands, Belgium, Germany, Austria, Finland, Sweden, Denmark, Norway
Financing
With Financing the amount is spread over several terms, with a minimum of 6 and a maximum of 36 months. Klarna charges interest on this.
Available in: Germany, Austria, Finland, Norway
Pay in 3
With Pay in 3, the amount is spread out interest-free over three instalments. The first part is debited when the order is shipped, the second part 30 days after shipment and the last part is automatically debited after 60 days.
Available in: Netherlands, Spain, Italy, France, Portugal, Ireland, UK, Sweden, Denmark
Pay Now
With Pay Now you can pay directly, in most cases via direct bank transfer, direct debit or card payment.
Available in: Netherlands, Belgium, Germany, Austria, Finland, Spain, Italy, France, Ireland, Portugal, Sweden, Denmark
How does Klarna work
You select Klarna as your preferred online payment method, and enters your address on the Klarna payment page. The transaction is processed by Klarna.
I have problems paying with Klarna
In case you have any problems please contact Klarna directly here. Alternatively you could try a different payment option.
What is a SEPA transfer?
SEPA stands for Single Euro Payments Area. It was introduced by the European Council to streamline the European payment structure. With SEPA, bank transfers can be made from any European bank account to any other European bank account. Paying via bank transfer is a very trusted and secure way for customers to pay online, as they use their own familiar online banking environment to send money. SEPA bank transfers are supported in 34 countries. The Netherlands, Belgium, France, Germany, and Poland all have high percentages of shoppers who use SEPA bank transfers to pay for their online purchases.
The European Union developed SEPA standards to enable streamlined euro bank transfers by adopting consistent and uniform bank account numbers called IBANs. Benefits of standardized account numbers across Europe include fast processing times for transfers and equal costs for cross-border bank transfers, allowing merchants to receive payments from customers throughout Europe. Customers benefit from wide availability, fast payment processing, and low transaction fees.
How does a SEPA transfer work?
When you choose to pay via SEPA bank transfer, you receive the payment details directly on your screen or by email. You then log in to your own online banking environment and make the payment at your convenience. Instead of entering the details manually, we provide QR codes that automatically fill in all required bank information, making payment easier for you and reducing the chance of errors.
If you enter the wrong bank details, automatic refunds are offered.
Processing a SEPA bank transfer generally takes a few business days, but we provide real-time status updates on your payment. Please note that we can only ship your order once the funds are received on our end.
Standard SEPA transfers typically take 1–2 business days to arrive. However, if the transfer is initiated after the bank’s cut-off time or during weekends, it may take up to 3 business days. For urgent transactions, SEPA Instant Credit Transfers are processed within 10 seconds, 24/7, provided both banks support this feature. This makes SEPA a reliable and efficient option for euro-denominated payments across Europe.